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PRIVACYPOLICY

Learn about how we collect, use, and protect your personal data at Tectrade.

PRIVACY POLICY

Tectrade is committed to protecting your privacy; maintaining your trust is paramount to us.

This is the Privacy Policy of Tectrade Computers Corp ("we", "our", "us", "Tectrade"). This policy applies to data provided on or through the Tectrade website located at www.tectrade.com (or any relates apps, sites, and/or Services, which sometimes are collectively referred to as the "Services"); from what type of information about our users is gathered and tracked, to how the information is used, shared or otherwise processed offline.

Please read the following Privacy Policy to understand how we collect and use your personal data, for example when you contact us, visit one of our websites, apply for a job, or purchase products or services.

If you have questions or complaints regarding our privacy policy or practices, please contact dpo@csiltd.co.uk

Privacy Principles

Tectrade follows these principles to protect your privacy:

  • we do not collect any more personal data than is necessary to provide the Services
  • we only use your personal data for the purposes we specify in this Private Policy, unless you agree otherwise
  • we do not keep your personal data if it is no longer needed
  • other than as we specify in this Privacy Policy, we do not share your personal data with third parties
What Personal Data Do We Collect?

You may choose to give us personal data directly in a variety of situations. For example, you may want to give us your name, company name and position, business address, telephone number and email address to communicate with you, to order a product, to process an order, to register for a service, to provide you with a subscription, or to do business with us if you are a supplier or a business partner.

We may also collect information relating to your use of our websites, product and service offerings through the use of various technologies. For example, when you visit our websites or access our product and service offerings, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring website addresses.

From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.

How Do We Use Your Personal Data?

Fulfilling your Transaction Request

Tectrade uses information, including personal data, provided by you to provide the Services and for business purposes such as processing and fulfilling orders, billing, service improvement, research, marketing and for other general purposes.

Market Research

In connection with a transaction, we may also contact you as part of our customer satisfaction surveys and may use your personal data to carry out market research.

Personalizing your Experience

We may use information we collect about you to provide you with a personalized experience on our websites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Account Management

We may use your personal data if you receive products or services from us for the purposes of providing training, customer support and account management; order processing and billing; verifying the usage of the products and services in accordance with the terms and conditions of your agreement with us.

Marketing

We may contact you from time to time to provide you with information about products and services that may be of interest to you. All marketing emails that we send to you will have an option to unsubscribe from future emails.

How Do We Protect Your Personal Data?

The security of your personal data is important to us and we intend to protect your personal data and to maintain its accuracy.

Tectrade implements reasonable physical, administrative, and technical safeguards to help us protect your personal data from unauthorized access, use and disclosure. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Unfortunately, no method of data transmission over the internet, or method of electronic storage, can be guaranteed as 100% secure. As a result, whilst we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us.

Emails are usually sent using sender email addresses at: @tectrade.com or @us.tectrade.com. If you receive any suspicious activity, please report this by sending a copy of the email to dpo@csiltd.co.uk.

Correcting and Removing Your Personal Data

You may correct, update, amend or remove your personal data at any time. In certain cases, you may have the ability to view or edit your personal data online.

Before Tectrade can provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will contact you within 30 days of your request.

If you no longer wish to receive marketing e-mails from Tectrade, please send an e-mail to dpo@csiltd.co.uk or follow the unsubscribe instructions included in each marketing email.

Cookies and Other Technologies

Tectrade collects information from your visits to our websites and your use of our service offerings and our software products to help us gather statistics about usage and effectiveness, personalize your experience, and tailor our interactions with you.

We do so using various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and "cookies". A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as a tag that identifies your computer.

Lead Forensics

Our website uses Lead Forensics, which is a B2B sales and marketing enablement tool. The Lead Forensics tool uses a tracking code for identifying businesses visiting our websites based on their business IP addresses.

More information can be found at www.leadforensics.com. If you would like to opt-out of this tracking, please do so using the link provided: https://optout.leadforensics.com/?clientID=135890

Notice to California Residents

Effective on January 1, 2020, all California residents have the following rights with regard to their personal data pursuant to the California Consumer Privacy Act (the "CCPA"):

Access

You may request access to the personal information that we have collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification.

Deletion

You have the right to request that we delete personal information collected and maintained about you, subject to certain exceptions.

Exercising Your Rights

To exercise the access and deletion rights described above, please submit a request to us by either emailing us at dpo@csiltd.co.uk or calling us at +1 (919) 719 5628 (USA number).

Additional State Privacy Rights

Notice to Utah Residents

If you are resident of Utah, you may have rights similar to those under the CCPA by and through the Utah Consumer Privacy Act (the "UCPA"). We do not sell any personal information for monetary compensation to any third party.

Notice to Nevada Residents

If you are resident of Nevada, you may have rights similar to those under the CCPA by and through Nevada officially approved Senate Bill 220 (SB-220) and Nevada's existing online privacy law from 2017.

Notice to Virginia Residents

If you are resident of Virginia, you may have rights similar to those under the CCPA by and through the Virginia Consumer Data Protection Act (the "VCDPA").

Notice to Colorado Residents

If you are resident of Colorado, you may have rights similar to those under the CCPA by and through the Colorado Privacy Act (the "CPA").

Privacy Questions and Access

If you have a question about this Privacy Policy or Tectrade's handling of your information, you can send an email to us at dpo@csiltd.co.uk

UK

CSI Ltd
First Floor, River Court
Mill Lane
Godalming
Surrey
GU7 1EZ
+44 (0)800 1088 301

US

Tectrade Computers Corp
8480 Honeycutt Road, Suite 200
Raleigh
North Carolina, 27615
United States
+1 (919) 719 5628

This Privacy Policy was last updated on 8th November 2022. We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the site.